Outlook Crashing? Here’s How to Fix It (And Keep Your Sanity)

Ah, the joy of opening Outlook, only to have it crash in your face. If you’re a Microsoft 365 user, you’re probably dealing with corrupted email rules. No worries—we’ve got the fix, and yes, it’s easier than reinstalling Outlook for the tenth time.

Step 1: Nuke the Rules

Outlook’s been hoarding bad email rules like a squirrel with a nut stash. Time to clear it out:

  1. Press Windows + R.
  2. Type outlook.exe /cleanrules and hit Enter.

That’ll wipe out all the problematic email rules that have been causing the crashes. Your inbox might feel a little “naked” without them, but at least it won’t keep closing on you.

Step 2: Create a New Profile

If that didn’t work, Outlook might need a fresh start (don’t we all?). Try creating a new profile:

  1. Go to Control Panel > Mail > Show Profiles.
  2. Add a new profile and set it as default.

This fresh setup could be just the trick to stop Outlook from its spontaneous shutdown routine.

Step 3: Use the Web Version

Still no luck? You can always bypass the desktop app for now and use Outlook Web Access. Just pop over to outlook.office.com and manage your emails like a pro from there. Sure, it’s not the desktop version, but it’s better than a crashing app.

Why Reinstalling Outlook Won’t Work

Look, we all love the ‘turn it off and on again’ approach, but reinstalling Outlook isn’t going to help you here. The problem lies with the email rules, not the app itself, so focus on clearing those out.

Get Help From the Pros at Equate

Let’s be honest—if your head’s about to explode from dealing with this, we’re here to help. Equate Group has a team of experts who can walk you through this process, or just fix it for you, fast. Whether it’s remote support or a more in-depth look at your system, we’ve got your back. Don’t let Outlook’s tantrum ruin your day—give us a shout, and we’ll sort it.

FAQs

Q: Is this affecting all Outlook versions?
Not quite. This issue is mainly hitting Microsoft 365 users.

Q: What happens after I clear the rules?
You’ll have to manually set up any email rules again, but at least your Outlook won’t keep crashing!

Q: When will Microsoft actually fix this?
There’s no exact timeline, but we expect a solution soon. In the meantime, these steps should keep things running.


Don’t let tech issues get you down—reach out to Equate Group for expert help that’ll have you back on track in no time!