Let’s start with an uncomfortable truth: cyber threats aren’t just a “tech problem.” They’re a business risk—one that deserves the same boardroom attention as financial, reputational, or operational risks. Yet, too often, small and medium businesses assume cybersecurity is an IT responsibility they cannot address. However, this approach leaves critical risks unaddressed. This mindset leaves … Read more
The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more. Small businesses need to keep pace with these new … Read more
There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other … Read more
Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one that not every business owner … Read more
For small businesses, laptops are essential tools—enabling remote work, video calls, and daily operations. But what happens when that trusted webcam becomes a tool for hackers? Cybercriminals are increasingly targeting webcams, exploiting them to spy, steal sensitive information, and even extort businesses. In the UK, where small businesses make up 99% of all organisations, these … Read more
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without … Read more
Every business—big, small, and everything in between—wants to grow. Leaders put in long hours developing strategies that fuel expansion, boost profits, and ultimately keep the competition at bay. But with today’s fast-paced tech landscape, many find themselves playing catch-up, overwhelmed by endless options and rapidly evolving tools. If this sounds familiar, you’re in the right … Read more
Starbucks has found itself in the cross hairs of cybercriminals. No, we’re not talking about a new blend of coffee. We’re also not referring to a price increase for a double-shot latte. This time, the headlines are a lot less frothy. A ransomware attack has struck the global coffee giant. It affects its internal systems. … Read more
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and … Read more
Imagine this scenario: your business is running smoothly. Your cyber security measures are in place, and you have invested in firewalls, antivirus software, and even employee training. Then, out of nowhere, a hacker exploits a weakness in your system. The result? Downtime, data loss, and a tarnished reputation. What went wrong? In many cases, the … Read more